At Sneha Bakes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website www.snehabakes.com and our online store.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal details: Name, email address, phone number, and delivery address.

  • Payment details: Processed securely via PhonePe Payment Gateway. We do not store your card or banking information.

  • Order information: Products purchased, order history, and preferences.

  • Technical information: IP address, browser type, device details, and cookies for website analytics.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.

  • Communicate order updates, offers, and promotions.

  • Improve our website and customer service.

  • Ensure secure and smooth payment transactions.

We never sell, rent, or trade your personal information to any third parties.

3. Payment Security

Payments made on our website are securely processed through PhonePe Payment Gateway using SSL encryption technology. All transactions comply with RBI and PCI-DSS security standards. Sneha Bakes does not store or have access to your payment card details.

4. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and improve functionality. You can disable cookies in your browser settings, but this may limit certain site features.

5. Third-Party Services

We may use trusted third-party services (such as PhonePe, analytics tools, or delivery partners) to help operate our business. These partners are bound by confidentiality agreements and are authorized to use your data only as required to perform their services.

6. Your Consent

By using our website and providing your personal details, you consent to the collection and use of your information as described in this policy.

7. Updates to Privacy Policy

Sneha Bakes may update this policy from time to time. The updated version will be posted on our website with the effective date.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact:
📧 Email: snehabakes.in@gmail.com
📞 Phone: +91 9061705000